TERMS OF SERVICE | PRIVACY POLICY
Welcome to RAËLIV!
Terms of Service
Overview
By visiting our website and/or purchasing something from RAËLIV Boutique, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, customers, vendors, merchants, and contributors of content.
Eligibility & Use of Service
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you have given us consent to allow any of your minor dependents to use this site. You agree not to use our products or services for any illegal or unauthorized purpose.
Refusal of Service
RAËLIV Boutique reserves the right to refuse service to anyone, for any reason, at any time.
Returns & Condition of Merchandise
RAËLIV Boutique reserves the right, at its discretion, to monitor, record, and analyze customer return behavior. We also reserve the right to inspect returned item(s) and packaging and to make a fair determination regarding the condition and eligibility of returned merchandise in accordance with our Return Policy.
Payments & Billing Information
All credit card and payment information is encrypted during transmission over secure networks. You agree to provide current, complete, and accurate purchase and account information for all transactions and to promptly update your information as needed so we can complete your transactions and contact you when necessary.
Intellectual Property
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission from RAËLIV Boutique.
Pricing & Service Modifications
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service, or any part thereof, at any time without notice. RAËLIV Boutique shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.
Products & Availability
Certain products or services may be available exclusively online through our website and may be offered in limited quantities. These items are subject to return or exchange only in accordance with our Return Policy.
Product Descriptions & Accuracy
We make every effort to display product colors and images as accurately as possible. However, we cannot guarantee that your device’s display of any color will be accurate. All product descriptions, pricing, and availability are subject to change at any time without notice.
Errors, Inaccuracies & Omissions
Occasionally, information on our website or within the Service may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct any errors and to update or cancel orders if any information is inaccurate at any time without prior notice.
Prohibited Uses
You may not use the site or its content for any unlawful purpose or to violate any applicable laws, regulations, or ordinances. Any misuse of the Service may result in termination of your access.
Updates to These Terms
You may review the most current version of the Terms of Service at any time on this page. RAËLIV Boutique reserves the right, at its sole discretion, to update, change, or replace any part of these Terms by posting updates to our website. Continued use of the Service following the posting of changes constitutes acceptance of those changes.
Contact Information
Questions about the Terms of Service should be sent to hi@raeliv.boutique
Privacy Policy – SMS & Customer Data Use
Information We Collect
RAËLIV Boutique collects personal information that you voluntarily provide to us when you interact with our website, place an order, sign up for emails or text messages, or participate in promotions. This information may include your name, email address, phone number, shipping address, billing address, and purchase history.
Use of Phone Numbers & SMS Communications
If you choose to provide your phone number, it may be used to send you transactional messages, order updates, promotional messages, or cart reminder notifications via SMS. Phone numbers collected for SMS communication are used solely for RAËLIV Boutique communications and are not shared, sold, or rented to third parties for marketing purposes.
You may opt out of SMS communications at any time by replying STOP or following the unsubscribe instructions included in our messages.
Abandoned Cart Communications
RAËLIV Boutique’s website uses cookies and similar technologies to help track items you place in your shopping cart, including when a cart has been abandoned. This information is used to determine when to send cart reminder messages via email or SMS, if you have opted in to receive such communications.
Cookies & Tracking Technologies
We use cookies, pixels, and similar tracking technologies to improve your browsing experience, analyze site traffic, personalize content, and support marketing efforts such as abandoned cart reminders and product recommendations. You can manage or disable cookies through your browser settings.
Third-Party Data Sharing
RAËLIV Boutique may share limited customer information with trusted third-party service providers (such as email and SMS platforms, payment processors, and analytics providers) solely for the purpose of operating our business and providing services to you.
Text messaging originator opt-in data and consent are excluded from any data sharing and will not be shared with any third parties.
Location Information
If location-based data is collected (such as through IP address or device settings), it is used only to improve site functionality, prevent fraud, calculate taxes or shipping estimates, and enhance customer experience. RAËLIV Boutique does not use precise location tracking for marketing purposes.
Data Security
We take reasonable steps to protect your personal information and use industry-standard security measures to safeguard your data.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised effective date.
Thank you!